Shipping and Return Policy

Shipping

Domestic (U.S.) Shipping

Shipping within the US is $3.00 for the first item, $1.00 for each additional item.
Free shipping for any domestic order over $100!

All domestic shipments are made via USPS First Class (or parcel post or priority mail if you prefer). All prices quoted are approximate US First Class Rate.

International Shipping

Shipping to Canada is $8.55 for the first item, $1.00 for each additional item.
Shipping to all other countries is $12.75 for the first item, $3 for each additional item.
Discounted shipping for any international order over $100!**

** To receive discounted international shipping, you will need to enter the coupon code INTLSHIP during the checkout process.

Items shipped outside of the United States are sent via First Class International Mail. Upon receipt of payment, we will send you an email with shipping details. All customs and/or duty charges are the sole responsibility of the purchaser.

Returns & Exchanges

Your satisfation with your fiber purchase is very important to us. We recognize that purchasing items online can come with a unique set of issues. If you are unhappy with any purchase for whatever reason, please notify us within 7 days of reciept and we will provide you with details for returning the item. Returns must be in original unused condition and shipped within 14 days of recieving the package. A full refund (minus shipping cost) will be issued upon return of the puchase.